Effective Date: 13-08-2025

1. Introduction

Welcome to our platform. By accessing and using our platform, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services. These terms govern your use of our platform, including participation in surveys, account management, and all associated services.

2. User Eligibility

To use our services, you must:

• Be at least 18 years old or meet the legal age of majority in your jurisdiction.
• Provide accurate and up-to-date personal information.
• Not create multiple accounts or impersonate others.
• Adhere to the platform's policies and ethical guidelines.

3. Account Registration and Security

• You are responsible for maintaining the confidentiality of your login credentials.
• We reserve the right to suspend or terminate accounts found in violation of our terms.
• Any unauthorized access or suspicious activity should be reported immediately.

4. Participation in Surveys

• Surveys are provided for market research purposes only.
• Responses must be honest, and any attempt to provide false information or manipulate results will lead to account termination.
• Participation is voluntary, and there is no obligation to complete surveys.
• We reserve the right to modify, add, or remove surveys at our discretion.

5. Incentives and Rewards

• Users may be eligible for rewards based on survey completion.
• Rewards are subject to specific eligibility criteria and may be revoked if fraudulent behavior is detected.
• We are not liable for any third-party reward fulfillment issues.
• Any disputes regarding incentives must be raised within 30 days of earning the reward.

6. Prohibited Conduct

Users must not:

• Use automated bots or other deceptive means to complete surveys.
• Engage in harassment, abusive behavior, or fraudulent activities.
• Share confidential survey content with unauthorized individuals.
• Attempt to disrupt the platform’s operations or security measures.

7. Data Protection and Privacy

• We collect and process personal data in accordance with our Privacy Policy.
• By using our platform, you consent to data collection, analysis, and storage as outlined in the Privacy Policy.
• We implement security measures to protect user information, but we do not guarantee absolute protection against cyber threats.

8. Intellectual Property Rights

• All content on the platform, including text, graphics, logos, and software, is owned or licensed by Timesworld.
• Users may not copy, modify, distribute, or exploit any content without prior written consent.
• Unauthorized use of our intellectual property may result in legal action.

9. Limitation of Liability

• Timesworld is not responsible for any direct, indirect, or incidental damages resulting from the use of our platform.
• We do not guarantee continuous availability or error-free performance of the platform.
• Users assume full responsibility for their interactions and participation in surveys.

10. Modification of Terms

• We reserve the right to update these Terms and Conditions at any time.
• Users will be notified of significant changes through email or platform announcements.
• Continued use of our services after modifications constitutes acceptance of the updated terms.

11. Termination of Service

• We may suspend or terminate accounts found in violation of these terms.
• Users may request account deletion at any time.
• Termination does not exempt users from obligations or liabilities incurred before account closure.

12. Governing Law and Dispute Resolution

• These terms shall be governed by UAE law.
• Any disputes arising shall be resolved through arbitration or legal proceedings in accordance with applicable laws.

13. Contact Information

• Company: Times World Information Technology LLC
• Data Controller: [email protected]
• Tel: +971 (4) 250 8130
• Address: Suite 304, Spectrum Building, Sheikh Rashid Road, Post Box 49730, Dubai, United Arab Emirates

By using our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Effective Date: 13-08-2025

1. Introduction

Welcome to our survey platform. Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services. We are committed to maintaining the highest standards of data protection and privacy compliance, ensuring transparency and control over your personal information.

2. What This Notice Covers

This Privacy Policy outlines:

• The types of personal data we collect.
• How we process and use your data.
• Your rights concerning your personal data.
• Our security measures and compliance certifications.
• Who we share your data with and how long we retain it.

3. Personal Data We Collect

We collect and process different types of personal data to enhance your experience and ensure the integrity of our research:

• Personal Identification Data: Name, email address, phone number, date of birth, and nationality.
• Demographic Information: Gender, education level, employment status, and interests.
• Survey Responses: Opinions, preferences, and feedback provided in surveys.
• Technical Data: IP address, device information, browser type, and cookies to analyze engagement.
• Geolocation Data: If permitted, we may collect your location for research relevance.
• Communication Records: Emails or messages exchanged with our support team.

4. How Long We’ll Keep Your Data

We retain your data only for as long as necessary to fulfill research objectives and comply with regulatory requirements. The retention period may vary based on:

• The type of data collected.
• The purpose of processing.
• Legal or regulatory obligations requiring data retention. Upon expiry of this period, data is securely anonymized or deleted.

5. How and Why We Use Your Personal Data

We collect and use your data strictly for the following purposes:

• Conducting surveys and generating insightful market research.
• Enhancing user experience and optimizing platform functionality.
• Ensuring compliance with legal and regulatory requirements.
• Sending notifications regarding survey participation, incentives, and platform updates.
• Preventing fraudulent activity and improving platform security.
• Developing aggregated insights that do not personally identify individuals.

6. Uses of Personal Data for Advanced Research and Modeling

We may use anonymized and aggregated personal data for:

• Predictive modeling and trend analysis.
• Improving AI and machine learning algorithms.
• Identifying consumer behavior and market preferences.
• Developing targeted advertising strategies (with consent).

7. Who We May Share Your Personal Data With

Your data remains protected and is only shared in controlled circumstances:

• Clients & Research Partners: Aggregated, anonymized insights may be shared for analytical purposes.
• Service Providers: Third-party vendors who assist in survey hosting, secure data storage, and analytics are contractually bound to confidentiality.
• Legal & Regulatory Authorities: Disclosures may occur when mandated by law.
• Marketing & Communication Partners: If you consent, we may share your data with selected partners for promotional activities.

8. Transferring Personal Data Outside the EEA

We may transfer your personal data to locations outside the European Economic Area (EEA). In such cases, we ensure:

• Adequate data protection measures, such as EU Standard Contractual Clauses.
• Compliance with international data protection regulations.
• Secure encryption protocols for data transfers.

9. How We Store and Protect Your Personal Data

We implement stringent security measures to safeguard your personal data:

• Secure Servers: Data is stored with encryption protocols.
• Advanced Encryption: Ensuring data security both in transit and at rest.
• Access Restrictions: Limited data access only to authorized personnel.
• Regular Security Audits: Proactive risk assessments and compliance checks.
• Multi-Factor Authentication (MFA): Strengthening access security for our internal systems.
• Incident Response Protocols: Immediate action plans in case of data breaches or unauthorized access.

10. Emails and Notifications

We may send you:

• Service Emails: Important updates about surveys, account management, and policy changes.
• Marketing Emails: Promotional content (if consent is given).
• Survey Notifications: Invitations to participate in relevant research. You can manage your preferences or opt out of marketing emails at any time.

11. Cookies and Similar Technologies

We use cookies and tracking technologies to improve your experience. You can manage cookie preferences in your browser settings or opt out where applicable. We use:

• Essential Cookies: Required for platform functionality.
• Analytical Cookies: To improve performance and usability.
• Marketing Cookies: Used for personalized advertisements (if consented).

12. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data.
• Rectify: Correct any inaccuracies in your data.
• Erase: Request deletion of your data when no longer necessary.
• Restrict Processing: Limit how we process your data under certain circumstances.
• Data Portability: Obtain your data in a structured format.
• Withdraw Consent: Stop any processing based on consent at any time.
• Object to Automated Processing: Challenge decisions made solely by automated means.
• File a Complaint: Report concerns to a data protection authority if your rights are violated.

13. Exercising Your Rights

To exercise your rights, you can contact us through:

• Email:[email protected]
• We will process your request within the legally required timeframe and provide necessary support in protecting your rights. .

14. Compliance & Certifications

Timesworld follows stringent privacy and security standards, including:

• ISO 27001 Certification: Internationally recognized information security management system ensuring data confidentiality, integrity, and availability.
• General Data Protection Regulation (GDPR) Compliance: Ensuring user privacy, data subject rights, and secure processing for users in the EU and beyond.
• UAE Personal Data Protection Law Compliance: Aligning with UAE’s federal privacy laws to ensure protection of personal information.
• ISO 27701 (Privacy Information Management System): Implementing best practices for privacy compliance across data processing activities.

15. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in regulatory requirements, technology, or our business practices. We will notify you of any significant changes through email or platform notifications.

16. How to Contact Us

For any inquiries regarding this Privacy Policy or your personal data, please contact us:

• Company: Times World Information Technology LLC
• Data Controller: [email protected]
• Tel: +971 (4) 250 8130
• Address: Suite 304, Spectrum Building, Sheikh Rashid Road, Post Box 49730, Dubai, United Arab Emirates